Senior Product Manager, Rewards Content

Nice to meet you! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement. We enable the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC, and Top 10 financial services brands in many other countries. With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe. Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are, you’ll recognize our footprint! We believe nothing should stand in the way of companies striving to drive growth via compelling and effortless reward propositions that their customers love. 

Welcome to the future of customer growth. Join us as we shape the future of rewards in financial services!

About the role & team

As a vital member of the Partners & Rewards team, you'll play a central role in one of Ascenda’s key product offerings. Our rewards marketplace is a unique differentiator on our rewards platform, offering users from major banks and financial institution a diverse selection of redemption options, ranging from airline miles to cryptocurrencies.

Partners & Rewards is a crucial team at the forefront of curating and implementing transformative rewards content. Recognising the diversity of rewards preferences across different regions, you'll play a central role in shaping, defining, and deploying tailored rewards content for a global audience. Be it gift cards in the US to miles redemptions in India, product managers have the autonomy to explore through in depth research, competitor analysis. Together, we hand-in-hand with our rewards partners to help them scale revenue with ease.

As a Senior Product Manager, you'll serve as the pivotal link between our Engineering, Business Development, and Partnership teams. Your primary responsibilities include:

• Spearheading the exploration, assessment, and seamless integration of fresh rewards content tailored to resonate with our diverse user base across the global landscape.
• You will steer the roadmap and priorities of your domain by deeply understanding the users, competitors, and our product suite, then build shared understanding among stakeholders.
• You will oversee every phase of the product lifecycle, from ideation to sunset, meticulously ensuring that objectives are crystal clear, releases adhere to schedules, and users are deeply engaged with our array of rewards content.
• You will collaborate closely with our designers, engineers and other key stakeholders to determine the best solution and ship features that make a difference

What we are looking for:

• 5+ years of Product Management experience, with a proven track record of working directly with engineering teams to deliver successful products.
• Minimum 3 years of experience in SaaS or consumer apps in a product role.
• Experience in the rewards & loyalty space, and/or having a technical background is a big plus!
• You have deep experience working with APIs and third-party evaluations and integrations, enabling seamless interoperability and extensibility of our platform is an added plus
• You are exceptionally good at making complex things simple, and writing down a solution in simple, clear, yet comprehensive terms.
• You possess strong communication and interpersonal skills; proven ability to successfully work and partner across multiple functions in a technology organisation.
• You demonstrated ability to problem-solve independently, by synthesising information and seeing the big picture.
• You are a real generalist who cracks any and every problem with creative solutions, and you have a strong natural sense of what's technically and commercially viable
• Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity

What matters at ASCENDA:

We are passionate, We keep things simple, We focus on results, We work together & We innovate!

We have a REWARDING WORKPLACE that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.