Project Manager

Nice to meet you! We are Ascenda.

We are a global fintech company headquartered in Singapore. Help us transform how the world’s biggest financial brands engage their customers!

The thrill of saving up loyalty points for an exciting trip, or the joy of treating your loved one to a Michelin star dinner courtesy of a special offer – these are the magical moments that Ascenda makes possible. This is why we are here.

We make loyalty simple for banks, merchants and payment networks globally.

We turn things upside down with enterprise SaaS solutions rooted in beautiful design, exceptional customer value, and easy implementation. Our products help financial services brands and merchants globally build deeper connections with billions of customers.

We’re looking for a Project Manager to manage large end-to-end projects, for external Financial Services clients.

You will coordinate the overall project, working with the internal product teams to ensure that the scope is clear and the project delivers to time, whilst maintaining a great relationship with the client and ensuring the ultimate success of the project.

As part of your role you love delivering updates to all parties and different levels of seniority to ensure ultimate clarity and visibility on the project.

Key Responsibilities

• Ensure that all projects are delivered on-time, within scope and within budget

• Coordinate internal resources and third parties/vendors for a flawless execution

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Ensure resource availability and allocation is in line with project delivery plan

• Develop a detailed project plan to monitor and track progress

• Manage changes to the project scope, project schedule and project costs

• Measure project performance using appropriate tools and techniques

• Coordinate steering committee meetings, report on project progress and escalate issues for resolution

• Identify project risks and mitigation techniques

• Create and maintain comprehensive project documentation, including, change management documentation, risk register, project communication plan, etc.

• Establish and maintain relationships with third parties/vendors to ensure successful project delivery

• Prepare QA test plan and co-ordinate successful testing with internal and external teams

• Ensure all client needs are translated and captured in project documentations and delivered as part of the solution

What you bring to the table

• You understand project management, and how to use the tools and documentation available to ensure success

• You love the energy and urgency of project delivery and work to ensure the teams and clients success in delivering the project

• You’re experienced working with external clients and third parties for project delivery and understand the nuances that come with that

• You enjoy interacting with people and building the relationships, internally and externally to ensure a happy and successful project

What we are looking for

• Proven working experience in project management, using Agile & Waterfall methodologies

• Previous experience working in a fast-paced environment with an external facing client is a must, ideally in an agency environment

• Excellent client-facing and internal communication skills, including presentation to senior management and C level

• Excellent written and verbal communication skills

• Ability to grasp overall technical solution

• Solid organizational skills including attention to detail and multitasking skills

• Bachelor's Degree in appropriate field of study or equivalent work experience

• Good in problem solving and analytical skills

• Willing to take initiative and work independently

• Attention to details, intuitive and able to deliver results

• Strong client relationship experience is critical

• Experience with Jira, Trello and MS Project is desired

What we offer

• Competitive salary and benefits

• Travel benefits

• Flexible working environment

• Comfortable working environment

• Diverse and friendly working culture.

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption capabilities, loyalty marketing and advisory, Ascenda supercharges the world’s leading loyalty programs to build enduring customer relationships.

For more information, visit www.ascendaloyalty.com.