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Partnerships Manager, Onboarding

Singapore, Central Singapore, SingaporePartnerships & Marketing

Job description

Nice to Meet You! We are Ascenda

Ascenda provides the rewards infrastructure for leading financial services brands across the world.


Our clients include the world’s largest banks, top tier card issuers and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.


With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.


Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!


We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.


Welcome to the future of customer growth. Join us as we shape the future of rewards in financial services!


Join us as a Partnerships Manager, Onboarding  in Ascenda Singapore!

Working with our global teams from our Singapore office, you will support the Partnerships Director in deploying major initiatives with new & existing clients and merchant partners.


This includes collaboration with Ascenda’s team of partnership managers, sales, product, project, legal finance and marketing & communication professionals, you will play a pivotal role in growing Ascenda’s business.


This is your once-in-a-lifetime opportunity to take end-to-end responsibility for driving forward a thriving technology business in a buzzing market.


Key Responsibilities

  • Lead the efficient onboarding of new partners and clients into the Ascenda ecosystem by overseeing various work streams encompassing marketing, communication, value proposition, and end-to-end customer service operations.

  • Strategize, execute, communicate, and manage workshops involving external stakeholders throughout the implementation phase, ensuring a positive experience for clients or partners.

  • Collaborate closely with partnerships, clients, sales, project, and product teams to drive new launches and deliver concise updates to key internal stakeholders.

  • Support BD team and occasionally spearhead strategic communication with clients and partners by providing insights and research on customer behaviors, client products, competitor analysis, and market research.

  • Ensure each partnership achieves business plan objectives, including revenue, timelines, and strategic value.

  • Continuously evaluate enablement resources, processes, and tools for updates, improvements, and innovation.

  • Participate in internal and external business reviews alongside the Partnerships Director and senior management teams.

  • Support the development of new products and strategic opportunities.

Job requirements

What you bring to the table

  • 3-5 years of experience in B2B partnerships, account management and/or project management.

  • Experience in new client onboarding is a big plus

  • Excellent communications skills to manage both external and internal stakeholders, including presentation to senior management and C level

  • Strong client and stakeholder management skills with a collaborative and influential leadership style that drives high performance, fosters innovation and engenders a positive team culture

  • Strong analytical skills to lead teams in developing strategic conversations with clients

  • Commercial, technical and analytical acumen

  • Ability to navigate and work fluidly within a fast paced and changing work environment is a must

  • Solid organizational skills including attention to detail and multitasking skills

  • Willing to take initiative and work independently

  • A fast learner



What matters at Ascenda:


We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

  • High growth environment & exponential career development
  • Mobile & flexible work environment
  • Competitive compensation
  • Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

Singapore, Central Singapore, Singapore
Partnerships & Marketing

or

Singapore, Central Singapore, Singapore
Partnerships & Marketing

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