HR Director (People & Engagement)

  • Human Resource
  • Singapore, Singapore

HR Director (People & Engagement)

Job description

Nice to meet you! We are Ascenda.

We’re a global fintech company based in Singapore, transforming how the world’s biggest financial brands engage their customers.

The thrill of saving up rewards points for an exciting getaway, or the joy of treating your loved one to a Michelin star dinner courtesy of a special offer – these are the moments we live to make possible. This is why we are here.

We make loyalty simple for banks and payment networks globally. Previously, these companies had to endure complex patchworks of third-party systems, mediocre user experiences and 18-month implementation projects to deploy a competitive rewards program. We turn things upside down with solutions rooted in beautiful design, state-of-the-art technology and rapid implementation.

Join Ascenda and help us make the financial world a whole lot more exciting than it has ever been.

What we offer? A leadership role like no other!

We’re looking for an entrepreneurial HR Director to lead all people initiatives across our multiple global team locations. You will enable our uniquely engaging work environment, processes, and exceptional employees as the company scales rapidly around the world.

With a keen eye for efficiency, you will oversee all key people related priorities such as employee engagement, recruitment, employee on-boarding, resource planning, performance management, learning & development, and benefits administration.

Our friendly team is obsessed with simplicity and highly focused on rapid execution, supportive collaboration and bold innovation. As HR Director, you will drive the right initiatives together with the company’s leadership team to reinforce these key values across the ever-growing organization.

This is your once-in-a-lifetime opportunity to lead HR in an absolutely amazing workplace.

In this role you will:

  • Lead the overall HR function for the fast-growing company
  • Drive highest levels of employee engagement through innovative cross-functional initiatives across team bonding, learning & development, rewards & recognition, compensation & benefits, diversity & inclusion
  • Develop and implement simple & effective HR practices centered around talent development
  • Support other senior leaders with building a robust organizational structure and strong employer branding
  • Ensure smooth and flawless HR operations including benefits administration, recruitment, work pass management, onboarding, etc
  • Foster and evolve the Ascenda values to keep pace with the company’s rapid growth
  • Act as point of contact for confidential employee feedback and issues

What we offer:

  • Highly engaging workplace with world-class employee net promoter score and record-low voluntary attrition
  • Open, friendly and highly action-oriented culture
  • Competitive salary and benefits
  • Flexible and comfortable working environment
  • Diverse & global colleagues across many international locations


  • Minimum degree holder
  • 8+ years of HR experience, of which at least 3 years should be in a high-growth environment such as a technology start-up or scale-up
  • Hands-on entrepreneurial mindset (i.e. “get stuff done” mentality)
  • Empathetic individual who takes a people-first approach
  • Natural curiosity to learn & experiment quickly
  • Strong coaching and active listening skills
  • Easily approachable